Data Sources
Data Sources describes the REST resource needed for Bring Your Own Data Service (BYODS). It allows external Data Access Providers (DAP) to exchange Webex data in a controlled, secure, and monitored manner.
The DAP registers their data exchange URL and JWT fields via this API. During specific user (or caller) actions, Webex will securely connect to the registered endpoint and send the requested data.
Data exfiltration outside the Webex encryption boundary is secured via a mandatory and explicit admin approval of an admin in the data-owning org to a Service App with the
spark-admin:datasource_write
and spark-admin:dataSource_read
scopes.
A Service App's access token with the relevant scopes is used to invoke this API.
Examples of use cases include Bringing Your own Virtual Agent for Webex Contact Center or type-ahead completion in the Webex Suite Buttons and Cards model.