Webex Admin

Audit Events Error Reference

Reference listing of possible error codes for the Audit Events API.

The following error codes may appear in GET /v1/adminAudit/events API response when change notification-based user provisioning fails with Webex Calling license. The table provides the reason for the error:

Error Code	Description
WXC-4201	WXC-4201: The phone number is already in use.
WXC-4202	WXC-4202: The Extension is already in use.
WXC-4410	WXC-4410: Invalid phone number. A phone number used for incoming calls must contain only the characters +, - and 0-9. Only the leading character may be a +.
WXC-4801	WXC-4801: Invalid email address. The email address can contain only one @ and A-Z, a-z, 0-9, ! # $ % & * + - / = _ '{' '}'
WXC-4802	WXC-4802: Invalid email address. The email address must contain an @ symbol.
WXC-4803	WXC-4803: Invalid email address. The email address cannot contain two @ symbols.
WXC-4805	WXC-4805: Mobile Network integration is not configured for this user.
WXC-4900	WXC-4900: Invalid email address. The username length cannot be greater than 161 characters long and must be in username@domain format.
WXC-4901	WXC-4901: Invalid email address. The supported characters in the email can be a letter, a digit, a single quote, or one of the following characters: # @ $ % & + - / = ? ; .
WXC-4909	WXC-4909: Invalid extension/ extension length.
WXC-4910	WXC-4910: Invalid extension. The extension can only contain characters from 0-9.
WXC-4911	WXC-4911: Invalid extension. The extension cannot be an emergency number.
WXC-4912	WXC-4912: Invalid extension. The extension cannot be a repair call number.
WXC-4942	WXC-4942: Invalid extension.
WXC-4982	WXC-4982: Invalid phone number length.
WXC-4989	WXC-4989: Invalid email address. Ensure the email address is in username@domain format.
WXC-4992	WXC-4992: Invalid domain name in email. Numeric IP address is not allowed in the domain name.
WXC-4993	WXC-4993: Invalid domain name in email. Domain name cannot end with the . character.
WXC-4997	WXC-4997: Invalid domain name in email. Domain name may only contain letter, digit, ., -, : and square brackets.
WXC-25058	WXC-25058: Extension cannot be less than 2 or greater than 6 characters.
WXC-25279	WXC-25279: Invalid field for firstName or lastName. It cannot have %, #, <, >, backslash, forward slash, and quote characters.
WXC-25400	WXC-25400: firstName cannot be less than 1 or greater than 30.
WXC-25401	WXC-25401: lastName cannot be less than 1 or greater than 30.
WXC-25402	WXC-25402: Email cannot be longer than 161 characters.
WXC-25404	WXC-25404: Webex calling features are undergoing maintenance and are temporarily unavailable. Try again later.
WXC-27392	WXC-27392: The Mobile Network Integration is not enabled.
WXC-27516	WXC-27516: Do not set the User to use custom caller ID name for external calls when custom caller ID name is empty.
WXC-27517	WXC-27517: Do not set the User to use location caller ID name for external calls when location caller ID name is empty.
WXC-27590	WXC-27590: Activate the number to convert to ESim.
WXC-27593	WXC-27593: Cannot remove the main number of the user while an ESim device is associated to the user.
WXC-27771	WXC-27771: Assigning Restricted Non-Geographical number as primary, alternate, or fax number is not allowed.
WXC-500	WXC-500: An unexpected condition prevented the request from completing. Please try again.
WXC-BIFROST-U400401	WXC-400401: Unable to determine the Webex Calling location to add the user.
WXC-BIFROST-U400405	WXC-500: An unexpected condition prevented the request from completing. Please try again.
WXC-BIFROST-U400406	WXC-500: An unexpected condition prevented the request from completing. Please try again.
WXC-BIFROST-U400407	WXC-500: An unexpected condition prevented the request from completing. Please try again.
WXC-BIFROST-U400408	WXC-500: An unexpected condition prevented the request from completing. Please try again.