DocumentationBlogSupport
Log inSign up
Log inSign up
BlogSupport
Build
Getting StartedPlatform Introduction
Embedded Apps
What's NewOverviewDeveloper GuideSidebar API Quick StartSubmission Checklist for Embedded Apps
Design Guidelines
MessagingMeetingsDevicesSidebarSidebar on Mobile
API Reference
BotsButtons and CardsIntegrationsBYODSService AppsService App GuestsService Apps G2GGuest IssuerWidgetsWebex ConnectLogin with WebexInstant ConnectInstant Connect Meeting LinksDeveloper SandboxBeta ProgramSubmit Your AppSupport PolicyFAQs
APIs
API Behavior ChangesPartners API GuideXML API DeprecationAccess the APIREST API BasicsCompliance
Webex APIs
Reference
Data Sources
Admin
OverviewAdmin APIsHybrid ServicesAuthentication
Guides
Hybrid ServicesWebhooksReal-time File DLP BasicsProvisioning APIsBackground ImagesAudit Events Error Reference
Reference
Admin Audit EventsAuthorizationsEventsGroupsHistorical AnalyticsHybrid ClustersHybrid ConnectorsLicensesMeeting QualitiesOrganization ContactsOrganizationsPartner ManagementPartner Reports/TemplatesPartner TagsPeopleRecording ReportRecordingsReport TemplatesReportsResource Group MembershipsResource GroupsRolesSecurity Audit EventsSession TypesSettingsSpace ClassificationsTracking CodesWorkspace LocationsWorkspace Metrics
Webex Calling Beta
Overview
Guides
Integrations and AuthorizationMetadata and Samples
Webex Calling
OverviewSDKs and ToolsWhat's New
Guides
Integrations and AuthorizationProvisioning APIsMetadata and SamplesBackground Images
Reference
Call ControlsCall RoutingCall Settings For MeCalling Service SettingsClient Call SettingsConference ControlsConverged RecordingsDECT Devices SettingsDevice Call SettingsDevicesEmergency Services SettingsFeatures: Announcement PlaylistFeatures: Announcement RepositoryFeatures: Auto AttendantFeatures: Call ParkFeatures: Call PickupFeatures: Call QueueFeatures: Call RecordingFeatures: Customer Experience EssentialsFeatures: Hunt GroupFeatures: Operating ModesFeatures: Paging GroupFeatures: Single Number ReachLocation Call SettingsLocation Call Settings: Call HandlingLocation Call Settings: SchedulesLocation Call Settings: VoicemailLocationsNumbers
POSTAdd Phone Numbers to a location
PUTActivate Phone Numbers in a location
DELETERemove phone numbers from a location
POSTValidate phone numbers
GETGet Phone Numbers for an Organization with Given Criteria
GETList Manage Numbers Jobs
POSTInitiate Number Jobs
GETGet Manage Numbers Job Status
POSTPause the Manage Numbers Job
POSTResume the Manage Numbers Job
GETList Manage Numbers Job errors
PSTNPartner Reports/TemplatesPeopleRecording ReportReportsReports: Detailed Call HistorySend Activation EmailUser Call SettingsVirtual Line Call SettingsWorkspace Call SettingsWorkspaces
Webex for Broadworks
Overview
Guides
Integrations and AuthorizationDeveloper's Guide
Reference
BroadWorks Billing ReportsBroadWorks EnterprisesBroadWorks SubscribersBroadWorks Workspaces
Webex for Wholesale
Overview
Guides
Developer's Guide
Reference
Wholesale Billing ReportsWholesale Provisioning
Webex for UCM
Guides
Integrations and Authorization
Reference
UCM Profile
Contact Center
Overview
Reference
Data Sources
Customer Journey Data
Overview
Guides
Getting StartedFAQ
Devices
Overview
Guides
Devices
Reference
Device Call SettingsDevice ConfigurationsDevicesWorkspace LocationsWorkspace MetricsWorkspace PersonalizationWorkspacesxAPI
Directory Services
Reference
Domain ManagementIdentity Organization
Meetings
Overview
Guides
Integrations and AuthorizationWebhooksWebinar GuideMeeting Resource Guide
Reference
Meeting ChatsMeeting Closed CaptionsMeeting InviteesMeeting MessagesMeeting ParticipantsMeeting PollsMeeting PreferencesMeeting Q and AMeeting QualitiesMeeting TranscriptsMeetingsMeetings Summary ReportPeopleRecording ReportRecordingsSession TypesTracking CodesVideo MeshWebhooks
Messaging
Overview
Guides
BotsIntegrations and AuthorizationWebhooksButtons and Cards
Reference
Attachment ActionsEventsMembershipsMessagesPeopleRoom TabsRoomsTeam MembershipsTeamsWebhooks
SCIM 2
Overview
Reference
SCIM 2 BulkSCIM 2 GroupsSCIM 2 Users
Workspace Integrations
OverviewTechnical DetailsControl Hub Features
Webex Status API
Full API Reference
Admin Audit EventsAttachment ActionsAuthorizationsBroadWorks Billing ReportsBroadWorks EnterprisesBroadWorks SubscribersBroadWorks WorkspacesCall ControlsCall RoutingCall Settings For MeCalling Service SettingsClient Call SettingsConference ControlsConverged RecordingsDECT Devices SettingsData SourcesDevice Call SettingsDevice ConfigurationsDevicesDomain ManagementEmergency Services SettingsEventsFeatures: Announcement PlaylistFeatures: Announcement RepositoryFeatures: Auto AttendantFeatures: Call ParkFeatures: Call PickupFeatures: Call QueueFeatures: Call RecordingFeatures: Customer Experience EssentialsFeatures: Hunt GroupFeatures: Operating ModesFeatures: Paging GroupFeatures: Single Number ReachGroupsGuests ManagementHistorical AnalyticsHybrid ClustersHybrid ConnectorsIdentity OrganizationIssuesLicensesLocation Call SettingsLocation Call Settings: Call HandlingLocation Call Settings: SchedulesLocation Call Settings: VoicemailLocationsMeeting ChatsMeeting Closed CaptionsMeeting InviteesMeeting MessagesMeeting ParticipantsMeeting PollsMeeting PreferencesMeeting Q and AMeeting QualitiesMeeting TranscriptsMeetingsMeetings Summary ReportMembershipsMessagesNumbers
POSTAdd Phone Numbers to a location
PUTActivate Phone Numbers in a location
DELETERemove phone numbers from a location
POSTValidate phone numbers
GETGet Phone Numbers for an Organization with Given Criteria
GETList Manage Numbers Jobs
POSTInitiate Number Jobs
GETGet Manage Numbers Job Status
POSTPause the Manage Numbers Job
POSTResume the Manage Numbers Job
GETList Manage Numbers Job errors
Organization ContactsOrganizationsPSTNPartner ManagementPartner Reports/TemplatesPartner TagsPeopleRecording ReportRecordingsReport TemplatesReportsReports: Detailed Call HistoryResource Group MembershipsResource GroupsRolesRoom TabsRoomsSCIM 2 BulkSCIM 2 GroupsSCIM 2 UsersSecurity Audit EventsSend Activation EmailSession TypesSettingsSiteSpace ClassificationsTeam MembershipsTeamsTracking CodesUCM ProfileUser Call SettingsVideo MeshVirtual Line Call SettingsWebhooksWholesale Billing ReportsWholesale ProvisioningWorkspace Call SettingsWorkspace LocationsWorkspace MetricsWorkspace PersonalizationWorkspacesxAPI
API Changelog
SDKs
Space Meetings Migration
Calling
Introduction
Platform
Web
IntroductionQuickstart
Basics
AuthorizationCore ConceptsCalls
Advanced Features
Call SettingsContactsSupplementary ServicesVoicemailBackground Noise Reduction
Kitchen Sink
Meetings
Introduction
Platform
Web
IntroductionQuickstart
Basics
AuthorizationJoin a MeetingMigration To Improved MeetingsPasswords & CaptchasUnified Space Meetings
Advanced Features
Advanced ControlsDialing In and OutStreams & EffectsVideo Resolution
Multistream
Multistream Comprehensive GuideMultistream Quickstart
Migrating SDK V2 to V3
iOSAndroidBrowserNode.jsClick to Call
Developer CommunityCertifications

Get Phone Numbers for an Organization with Given Criteria

List all the phone numbers for the given organization along with the status and owner (if any).

Numbers can be standard, service, or mobile. Both standard and service numbers are PSTN numbers. Service numbers are considered high-utilization or high-concurrency phone numbers and can be assigned to features like auto-attendants, call queues, and hunt groups. Phone numbers can be linked to a specific location, be active or inactive, and be assigned or unassigned. The owner of a number is the person, workspace, or feature to which the number is assigned. Only a person can own a mobile number.

Retrieving this list requires a full or read-only administrator or location administrator auth token with a scope of spark-admin:telephony_config_read.

GET/v1/telephony/config/numbers
Query Parameters
orgId
string

List numbers for this organization.

locationId
string

Return the list of phone numbers for this location within the given organization. The maximum length is 36.

max
number

Limit the number of phone numbers returned to this maximum count. The default is 2000.

start
number

Start at the zero-based offset in the list of matching phone numbers. The default is 0.

phoneNumber
string

Search for this phoneNumber.

available
boolean

Search among the available phone numbers. This parameter cannot be used along with ownerType parameter when set to true.

order
string

Sort the list of phone numbers based on the following:lastName,dn,extension. Sorted by number and extension in ascending order.

ownerName
string

Return the list of phone numbers that are owned by the given ownerName. Maximum length is 255.

ownerId
string

Returns only the matched number/extension entries assigned to the feature with the specified UUID or broadsoftId.

ownerType
enum

Returns the list of phone numbers of the given ownerType. Possible input values:

PEOPLE
string
PLACE
string
AUTO_ATTENDANT
string
CALL_QUEUE
string
PAGING_GROUP
string
HUNT_GROUP
string
VOICE_MESSAGING
string
BROADWORKS_ANYWHERE
string
CONTACT_CENTER_LINK
string
ROUTE_LIST
string
VOICEMAIL_GROUP
string
VIRTUAL_LINE
string
extension
string

Returns the list of phone numbers with the given extension.

numberType
enum

Returns the filtered list of phone numbers that contain a given type of number. numberType cannot be used along with the available or state query parameters. Possible input values:

NUMBER
string
EXTENSION
string
Default
string
phoneNumberType
enum

Returns the filtered list of phone numbers of the given phoneNumberType. Response excludes any extensions without numbers. Possible input values:

PRIMARY
string
ALTERNATE
string
FAX
string
DNIS
string
Default
string
state
enum

Returns the list of phone numbers with the matching state. Response excludes any extensions without numbers. Possible input values:

ACTIVE
string
INACTIVE
string
Default
string
details
boolean

Returns the overall count of the phone numbers along with other details for a given organization.

tollFreeNumbers
boolean

Returns the list of toll-free phone numbers.

restrictedNonGeoNumbers
boolean

Returns the list of restricted non-geographical numbers.

includedTelephonyTypes
array[TelephonyType]

Returns the list of phone numbers that are of given includedTelephonyTypes. By default, if this query parameter is not provided, it will list both PSTN and Mobile Numbers. Possible input values are PSTN_NUMBER or MOBILE_NUMBER.

serviceNumber
boolean

Returns the list of service phone numbers.

Response Properties
phoneNumbers
array[NumberObject]

Array of phone numbers.

phoneNumber
string

A unique identifier for the phone number.

extension
string

Extension for a phone number.

routingPrefix
string

Routing prefix of location.

esn
string

Routing prefix + extension of a person or workspace.

state
string

Phone number's state.

phoneNumberType
enum

Returns the filtered list of phone numbers of the given phoneNumberType. Response excludes any extensions without numbers. Possible input values:

PRIMARY
string

Filter the results to include only primary phone numbers.

ALTERNATE
string

Filter the results to include only alternate phone numbers.

FAX
string

Filter the results to include only FAX phone numbers.

DNIS
string

Filter the results to include only Dialed Number Identification Service (DNIS) phone numbers.

Default
string

Filter the results to include all numbers.

mainNumber
boolean

If true, the phone number is used as location CLID.

includedTelephonyTypes
TelephonyType

The telephony type for the number.

PSTN_NUMBER
string

The number is a PSTN number.

MOBILE_NUMBER
string

The number is a mobile number.

mobileNetwork
string

Mobile Network for the number if the number is MOBILE_NUMBER.

routingProfile
string

Routing Profile for the number if the number is MOBILE_NUMBER.

tollFreeNumber
boolean

If true, the phone number is a toll-free number.

isServiceNumber
boolean

If true, the phone number is a service number; otherwise, it is a standard number.

location
object
id
string

ID of location in which phone number exists.

name
string

Name of the location for phone number.

owner
object
id
string

ID of the owner to which phone number is assigned.

type
NumberOwnerType

Type of the phone number's owner.

PLACE
string

The PSTN phone number's owner is a workspace.

PEOPLE
string

The phone number's owner is a person.

VIRTUAL_LINE
string

The PSTN phone number's owner is a virtual line.

AUTO_ATTENDANT
string

The PSTN phone number's owner is an auto-attendant.

CALL_QUEUE
string

The PSTN phone number's owner is a call queue.

PAGING_GROUP
string

The PSTN phone number's owner is a paging group.

HUNT_GROUP
string

The PSTN phone number's owner is a hunt group.

VOICE_MESSAGING
string

The PSTN phone number's owner is a voice messaging.

OFFICE_ANYWHERE
string

The PSTN phone number's owner is a Single Number Reach.

CONTACT_CENTER_LINK
string

The PSTN phone number's owner is a Contact Center link.

CONTACT_CENTER_ADAPTER
string

The PSTN phone number's owner is a Contact Center adapter.

ROUTE_LIST
string

The PSTN phone number's owner is a route list.

VOICEMAIL_GROUP
string

The PSTN phone number's owner is a voicemail group.

COLLABORATE_BRIDGE
string

The PSTN phone number's owner is a collaborate bridge.

firstName
string

First name of the phone number's owner.

lastName
string

Last name of the phone number's owner.

count
NumberCount

Count of phone numbers categorized by type or their states, such as assigned or unassigned.

assigned
number

Count of phone numbers that are in the assigned state.

unAssigned
number

Count of phone numbers which are in the un-assigned state.

inActive
number

Count of phone numbers which are inactive.

extensionOnly
number

Count of extensions only without phone number.

tollFreeNumbers
number

Count of the toll free numbers.

total
number

Total phone numbers and extensions available.

mobileNumber
number

Count of phone numbers of type MOBILE_NUMBER only without PSTN_NUMBER and extension.

serviceNumber
number

Count of phone numbers with includedTelephonyTypes as PSTN_NUMBER and isServiceNumber value as true.

Response Codes

The list below describes the common success and error responses you should expect from the API:

CodeStatusDescription
200OKSuccessful request with body content.
201CreatedThe request has succeeded and has led to the creation of a resource.
202AcceptedThe request has been accepted for processing.
204No ContentSuccessful request without body content.
400Bad RequestThe request was invalid or cannot be otherwise served. An accompanying error message will explain further.
401UnauthorizedAuthentication credentials were missing or incorrect.
403ForbiddenThe request is understood, but it has been refused or access is not allowed.
404Not FoundThe URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.
405Method Not AllowedThe request was made to a resource using an HTTP request method that is not supported.
409ConflictThe request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.
410GoneThe requested resource is no longer available.
415Unsupported Media TypeThe request was made to a resource without specifying a media type or used a media type that is not supported.
423LockedThe requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.
428Precondition RequiredFile(s) cannot be scanned for malware and need to be force downloaded.
429Too Many RequestsToo many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.
500Internal Server ErrorSomething went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team.
502Bad GatewayThe server received an invalid response from an upstream server while processing the request. Try again later.
503Service UnavailableServer is overloaded with requests. Try again later.
504Gateway TimeoutAn upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.
  • Try it
  • Example
GET
/v1/telephony/config/numbers{?orgId,locationId,max,start,phoneNumber,available,order,ownerName,ownerId,ownerType,extension,numberType,phoneNumberType,state,details,tollFreeNumbers,restrictedNonGeoNumbers,includedTelephonyTypes,serviceNumber}
Log in to try the API.
Header
Query Parameters
  • List numbers for this organization.
  • Return the list of phone numbers for this location within the given organization. The maximum length is 36.
  • Limit the number of phone numbers returned to this maximum count. The default is 2000.
  • Start at the zero-based offset in the list of matching phone numbers. The default is 0.
  • Search for this `phoneNumber`.
  • Search among the available phone numbers. This parameter cannot be used along with `ownerType` parameter when set to `true`.
  • Sort the list of phone numbers based on the following:`lastName`,`dn`,`extension`. Sorted by number and extension in ascending order.
  • Return the list of phone numbers that are owned by the given `ownerName`. Maximum length is 255.
  • Returns only the matched number/extension entries assigned to the feature with the specified UUID or `broadsoftId`.
  • Returns the list of phone numbers of the given `ownerType`. Possible input values:
  • Returns the list of phone numbers with the given extension.
  • Returns the filtered list of phone numbers that contain a given type of number. `numberType` cannot be used along with the `available` or `state` query parameters. Possible input values:
  • Returns the filtered list of phone numbers of the given `phoneNumberType`. Response excludes any extensions without numbers. Possible input values:
  • Returns the list of phone numbers with the matching state. Response excludes any extensions without numbers. Possible input values:
  • Returns the overall count of the phone numbers along with other details for a given organization.
  • Returns the list of toll-free phone numbers.
  • Returns the list of restricted non-geographical numbers.
  • Returns the list of phone numbers that are of given `includedTelephonyTypes`. By default, if this query parameter is not provided, it will list both PSTN and Mobile Numbers. Possible input values are PSTN_NUMBER or MOBILE_NUMBER.
  • Returns the list of service phone numbers.
  • Request
  • Response
https://webexapis.com/v1/telephony/config/numbers?orgId=Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE&locationId=Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzEyMzQ1&max=5&start=0&phoneNumber=+12056852221&available=true&order=lastName-asc&ownerName=Mark&ownerId=Y2lzY29zcGFyazovL3VzL1BFT1BMRS80M2QzYjY4ZC04MjkwLTRmMzctOTM2NS03MmNhMTcxMzRiODM&ownerType=%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D&extension=000&numberType=%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D&phoneNumberType=%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D&state=%5Bobject%20Object%5D,%5Bobject%20Object%5D,%5Bobject%20Object%5D&details=true&tollFreeNumbers=true&restrictedNonGeoNumbers=true&includedTelephonyTypes=PSTN_NUMBER&serviceNumber=true
200 / OK
{
    "count": {
        "assigned": 33,
        "unAssigned": 114,
        "inActive": 12,
        "extensionOnly": 692,
        "tollFreeNumbers": 1,
        "total": 839,
        "mobileNumber": 6,
        "serviceNumber": 1
    },
    "phoneNumbers": [
        {
            "phoneNumber": "+12056350001",
            "extension": "11",
            "routingPrefix": "1234",
            "esn": "123411",
            "state": "ACTIVE",
            "phoneNumberType": "FAX",
            "mainNumber": false,
            "includedTelephonyTypes" : "MOBILE_NUMBER",
            "mobileNetwork" : "mobileNetwork",
            "routingProfile" : "AttRtPf",
            "tollFreeNumber": false,
            "isServiceNumber": false,
            "location": {
                "id": "Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OL2E4Mjg5NzIyLTFiODAtNDFiNy05Njc4LTBlNzdhZThjMTA5OA",
                "name": "Banglore"
        },  "owner": {
                "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS9jODhiZGIwNC1jZjU5LTRjMjMtODQ4OC00NTNhOTE3ZDFlMjk",
                "type": "PEOPLE",
                "firstName": "sadiqhussain96",
                "lastName": "sadiqhussain96"
            }
        },
        {
            "phoneNumber": null,
            "extension": "568",
            "routingPrefix": "1234",
            "esn": "1234568",
            "mainNumber": false,
            "includedTelephonyTypes" : "PSTN_NUMBER",
            "tollFreeNumber": false,
            "isServiceNumber": false,
            "location": {
                "id": "Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OL2M2MDliOGE1LTAxNmQtNDAwNy1hN2E0LTJhMThiZmZjY2FmNg",
                "name": "Richardson"
            },
            "owner": {
                "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS9mNzVkMjI4Mi0yZjk1LTQ2MmMtYjFiNC1kYjRlZjU1OTk3MWE",
                "type": "PEOPLE",
                "firstName": "chandru_2",
                "lastName": "test_2"
            }
        },
        {
            "phoneNumber": "+12026282002",
            "state": "ACTIVE",
            "phoneNumberType": "PRIMARY",
            "mainNumber": true,
            "includedTelephonyTypes": "PSTN_NUMBER",
            "tollFreeNumber": false,
            "isServiceNumber": true,
            "location": {
                "id": "Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzEwN2EzNTkwLWY3OWMtNGM0OS1iM2I2LWQ1MzhjYTA0YWU1MA",
                "name": "Washington"
            }
        }
    ]
}

Connect

Support

Developer Community

Developer Events

Contact Sales

Handy Links

Webex Ambassadors

Webex App Hub

Resources

Open Source Bot Starter Kits

Download Webex

DevNet Learning Labs

Terms of Service

Privacy Policy

Cookie Policy

Trademarks

© 2025 Cisco and/or its affiliates. All rights reserved.