Webex for Developers Newsletter – January 2026
January 26, 2026
Happy New Year, Webex Developers! We have a lot going on at the beginning of 2026 that we want to share with you - from upcoming live events, newly published content, and other exciting announcements. Keep reading to get all the details!
📺 Public Webinar: What's New in Webex Programmability: Key Advances for Suite, Contact Center and More
On January 28, 2026 at 1:00PM EST, join our next webinar as we explore all that's new in Webex programmability over the past year. We’ll cover new features and enhancements across both the Webex Suite and Webex Contact Center, including recently released APIs, SDKs, and integration options. Discover how these updates empower developers to create custom experiences, automate workflows, and integrate seamlessly with business applications. Whether you’re focused on enhancing collaboration in meetings and messaging or optimizing customer interactions in the contact center, this session will provide practical insights to help you elevate your solutions. Don’t miss the chance to stay up to date and learn how to make the most of the newest Webex capabilities!
If you can’t make it to the live session, no problem! You can watch all of our previous webinar recordings on-demand, including our recent webinar from December 2025, Next-Gen CRM Integrations: Introducing Webex Contact Center for Salesforce Service Cloud Voice, on our webinars page. Come and explore our growing library!
📊 Understanding the Webex Calling CDR APIs
There are two different endpoints that developers can leverage to access the raw Call Detail Records (CDRs) from the Webex Calling platform. In a new blog post by Solutions Engineer, Trey Hilyard, you can learn all about the CDR Feed API and the new CDR Stream API for Webex Calling, to help you choose what endpoint to use for continuous CDR consumption versus historical call reporting.
🤖 Supercharge Conversational IVR Experiences with Amazon Lex and Webex Contact Center
Webex Contact Center’s integration with Amazon Lex allows you to easily add advanced natural language understanding (NLU) and conversational AI to your customer journey. In a recent post, Engineering Product Manager, Soundarya Muthuvel, introduces this new, open-source connector that is now available for seamless integration and enhanced customer experiences.
📲 Android SDK Behavior Changes and Migration (v3.16+)
We are excited to announce the release of the Webex Mobile SDK version 3.16.0v, that brings important updates and enhancements for your Android applications. This release focuses on improving compatibility, flexibility, and compliance with the latest Android platform guidelines. While some changes are seamless, others require your attention for a smooth migration. In a new blog post, Software Engineering Technical Leader, Rankush Kumar, explains two important behavior changes introduced in this update and how to migrate apps to the latest SDK build.
🎤 Cisco Live Amsterdam 2026: Webex Developer Sessions Roundup
This year’s Webex developer track at Cisco Live Amsterdam features sessions on the latest APIs and programmability, advanced AI integrations, automation for desk phones and contact center, plus practical hands-on workshops. Whether you’re building bots, custom integrations, or embedding Webex features in business apps, there’s a session for you! Check out this blog post by Technical Leader for Webex Developer Relations, Adam Weeks, for all the exciting details.
📝 Webex API Recent Changelog Hits
UPDATE January 12, 2026: Previously, the Meeting Transcripts API returned only Webex Assistant meeting transcripts. This API has now been updated to support transcripts generated by Cisco AI Assistant. If both Webex Assistant and Cisco AI Assistant are enabled for a meeting, the transcript returned by this API will be generated by Cisco AI Assistant. For full details, see Meeting Transcripts.
NEW January 15, 2026: We’re pleased to announce the release of three new meeting summary APIs, these new endpoints enable developers and admins to programmatically retrieve and manage meeting summaries:
NEW January 19, 2026: New APIs have been added under User Call Settings to manage a person’s Executive settings to configure a person as:
EXECUTIVEorEXECUTIVE_ASSISTANT, then use the new APIs to configure the related settings.