Webex for Developers Newsletter – April 2024

Hello, Webex Developers. As usual, we have a lot of interesting stuff going on recently. In this month's edition, we will get you caught up on all the latest news, updates, and other tidbits. Let’s jump right into things, shall we?!

🦾Leveraging AI Across Verticals: Use Cases for Enhanced Webex Integrations

Looking for ways to leverage artificial intelligence (AI) to make amazing Webex integrations? In a new blog post from the leader of Webex Developer Evangelism, Adam Weeks, learn how to harness the power of AI in conjunction with Cisco Webex SDKs to open up a world of possibilities for developers to create cutting-edge applications.

📊Exploring the Webex Calling Reports & Analytics APIs

In a recent article by Webex Developer Evangelist, Phil Bellanti, discover how Reports and Analytics APIs for Webex Calling can provide detailed call data and metrics to drive performance and decision-making. See how these APIs power integrations that automate large bulk reporting tasks and transform raw Webex Calling metrics into strategic organizational assets.

🛠️Working with the SDKs on the Updated Webex Meeting Suite Platform

The updated Webex Meeting Suite Platform (WMSP) makes SDK integrations even more powerful! In a helpful new blog post, Software Engineer, Raffaele Lagana, provides a great overview of the WMSP and the steps required to migrate existing Webex SDK workflows over to the updated environment.

📺Webex Developer Public Webinars

On May 15th at 1:00PM ET, join our public webinar where we will Tap into the Webex Web Calling SDK. This session is ideal for developers who are looking to integrate basic Webex Calling features into their applications or for current users who want to update their systems with the latest Webex technology. Learn how to effortlessly integrate audio calling capabilities into your solutions, enhancing the way your users connect and collaborate. Register here for the live event.

Also, in case you missed our last webinar, Webex Contact Center Flow Designer for Developers, you can watch the recording on our webinars page.

📣Announcing the Webex Web Meetings SDK V3

We are pleased to announce the launch of the updated Webex Meetings SDK V3 that includes some great new features. In a new blog post by Software Engineer, Kesava Krishnan Madavan, learn all about everything new in the SDK, such as enhanced media management capabilities, powerful video and audio effects, and access to our industry-leading transcription system.

🚰Updated iOS SDK Kitchen Sink App with SwiftUI

Get ready to unlock the full potential of mobile app development with the updated Webex iOS Kitchen Sink app, now powered by SwiftUI! 🚀 In a blog post by Software Engineer, Akshay Agarwal, he unveils the sleek, responsive new interface of this demo app, with a refreshed modular design that includes all the latest industry standards that mobile developers expect.

📝Webex API Changelog Highlights

The Webex API Changelog has several recent entries listed. We always recommend checking that page frequently to stay up to date. Here are some important ones to note:

• April 23, 2024 - NEW: We're pleased to introduce a new webhook resource to our Service App's framework, allowing you to receive notifications for the authorization and deauthorization of your Service Apps. This update simplifies lifecycle management and reduces the need for manual status checks. For setup instructions and more details, please visit our Webhooks Reference Page.
• April 17, 2024 – BREAKING CHANGE: As previously stated in the change log published on March 18, 2024, partners should start using the new packages field, which accepts a list of packages. Cisco will be deprecating and removing the support for the existing package field in the Wholesale Subscriber Provisioning POST, PUT, GET, LIST and PreCheck APIs on the 10th of May 2024.
• March 25, 2024 – BREAKING CHANGE: As SDK users on versions prior to 3.11.0 (iOS, Android) and prior to 2.60.0 (Browser SDK) must upgrade to these or later SDK versions by July 1st, 2024. Cisco is revamping our backend systems to the Webex Meetings Suite Platform with a mandatory password requirement to join Webex meetings. Earlier SDK versions do not support this security update and you risk that your users cannot join meetings. If you cannot meet this mandatory upgrade by the designated time, please reach out to devsupport@webex.com.

Be sure to also keep tabs on the Webex Contact Center API changelog page, to stay current on new & upcoming revisions to the Contact Center developer platform.